How It Works

A simple path to clinical grade testing and
treatment from home.

Our programs bring medical grade devices and licensed clinician support straight to your home. Whether you are managing pain, tracking glucose, checking your heart rhythm, or evaluating your sleep, the process is designed to be straightforward, safe, and guided by professionals.

banner
banner
icon
We accept most major health plans
humana humana carefirst aetna aetna united
Check Your Coverage

1. Check Your Coverage

Before anything is mailed or scheduled, our team verifies your Medicare or insurance benefits. We confirm what your plan covers, explain any expected costs, and help you schedule your online visit. Most people qualify with little or no out of pocket cost.

Video Consultation

2. Video Consultation

You meet with a licensed clinician for a one-on-one visit. During this appointment, the clinician reviews:

  • Your symptoms and concerns
  • Your medical history and medications
  • Your daily routines and lifestyle factors
  • Your goals for monitoring or treatment

Whether it is a TENS unit for pain, a CGM for glucose insight, a Cardea Solo patch for heart rhythm monitoring, or a SleepImage test for night-time breathing evaluation, the visit ensures you get the right tool for your needs.

Device Shipment

3. Device Shipment

Your device is mailed directly to your home. Examples include:

  • TENS unit with electrode pads
  • Continuous glucose monitor (CGM)
  • Cardea Solo wearable ECG patch
  • At-home sleep test kit

Every device arrives with simple instructions and is ready to use.

Guided Setup

4. Guided Setup

Your clinician walks you through the setup process based on the device you receive. This may include:

  • Pad placement and intensity settings for a TENS unit
  • Sensor application and app pairing for a CGM
  • How to apply and activate the Cardea Solo heart patch
  • How to wear the sleep sensor overnight and return the test

You get clear guidance on what to expect, session timing, how the data is interpreted, and safety considerations.

Follow Up Support

5. Follow Up Support

As you begin using your device at home, you can reach out anytime for adjustments or questions. Your clinician can help interpret results, refine your settings, or recommend next steps in your care. Depending on the device, you may receive:

  • A pain management plan
  • Glucose pattern insights
  • A full heart rhythm report
  • A sleep quality and breathing analysis
Ongoing Monitoring

6. Ongoing Monitoring

You can message or call for help with any part of the process. This includes:

  • Troubleshooting device issues
  • Adjusting TENS intensity or session frequency
  • Reviewing CGM insights
  • Clarifying heart rhythm findings
  • Understanding sleep report results
  • Discussing next steps or additional care

Your clinician remains available throughout your program to ensure safe and effective use.

Why This Program Works

This approach brings the accuracy of clinical-grade devices together with the convenience of home-based care. You get the same tools used in clinics and hospitals, paired with guidance from licensed clinicians who help you understand what your readings mean and how to use the information in daily life.

The result is a clearer picture of your health, fewer barriers to getting evaluated, and support from a professional who can help you make informed decisions. Our goal is to give you simple steps, reliable data, and ongoing assistance so you never feel lost during the process.

If you are ready to begin, start by checking your coverage and scheduling your online visit.
why it works

Recent Articles